1. Scope and who we are
This Privacy Policy applies to schofielddigitalgroup.com and the forms, pages, and services made available through it (the “Site”). Schofield Digital Group is a digital growth consultancy based in Massachusetts. In this policy, “Schofield Digital Group,” “we,” “us,” and “our” refer to Schofield Digital Group.
This policy covers information collected through the Site. A separate client agreement may govern information processed during an active engagement; if that agreement conflicts with this policy, the client agreement controls for that engagement.
2. Information we collect
Information you provide
We may collect information that you voluntarily submit through a contact or project-discovery form, by email, by telephone, or through a shared folder, including:
- Your name, email address, telephone number, business name, website, and social profiles.
- Information about your business, audience, goals, project, timing, preferences, and budget or scope.
- Messages, responses, documents, images, logos, book covers, biographies, testimonials, links, and other materials you choose to provide.
- Records of communications, proposals, permissions, and project-related decisions.
Information collected automatically
When you visit the Site, our hosting and security providers may automatically receive limited technical information such as your IP address, browser and device type, requested pages, referring page, date and time, and information used to operate, secure, and diagnose the Site.
3. How we use information
We use information for legitimate business purposes, including to:
- Respond to inquiries and communicate with you.
- Understand your needs, evaluate project fit, and prepare recommendations, proposals, or agreements.
- Provide, administer, support, and improve services.
- Organize project materials and maintain appropriate business records.
- Operate, secure, troubleshoot, and prevent misuse of the Site.
- Comply with law, enforce agreements, and protect our rights and the rights of others.
We do not use information submitted through an inquiry form to add you to an unrelated marketing list without an appropriate basis or permission.
5. Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including to respond to an inquiry, maintain business records, fulfill an agreement, resolve disputes, and meet legal, tax, accounting, or security obligations. As a general practice, we may retain unsuccessful or inactive inquiries for up to 12 months. Client and project records may be retained longer when reasonably necessary for the engagement or our legal and business obligations.
Uploaded or shared project files are deleted, returned, or archived when they are no longer reasonably needed, subject to backups, provider retention settings, and legal obligations. Form submissions and project files may remain available in Netlify, Dropbox, email, or another selected service until they are reviewed and deleted according to our retention practices.
7. Your choices and privacy rights
You may ask us to provide information about, correct, or delete personal information associated with you. You may also withdraw an optional permission, such as portfolio permission, for future use. Some information may be retained when reasonably necessary to complete a transaction, maintain required records, protect legal rights, prevent fraud, or comply with law.
Residents of certain jurisdictions may have additional rights under applicable law, which may include rights to access, correct, delete, or receive a copy of personal information and to appeal certain decisions. We may need to verify your identity before completing a request. We will not unlawfully discriminate against you for exercising an applicable privacy right.
To make a request, email brian@schofielddigitalgroup.com with “Privacy Request” in the subject line.
8. Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. These measures may include encrypted web connections, access controls, multifactor authentication, vendor review, and retention limits. No method of transmission, email delivery, or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children’s privacy
The Site and our services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us so we can review and delete it where appropriate.
10. International visitors
Schofield Digital Group is based in the United States. If you access the Site from another country, your information may be processed in the United States or other locations where our providers operate. Where applicable law requires additional protections, we will address those requirements in light of the services offered and information involved.
11. Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, services, technology, or legal obligations. The “last updated” date above indicates when this policy was most recently revised. Material changes will be communicated through the Site or another appropriate method when required.
12. Contact us
Questions or requests concerning this policy may be directed to:
Schofield Digital Group
Attleboro, Massachusetts
brian@schofielddigitalgroup.com
+1 (774) 586-1630